FAQ

1. Who are we?
We are a professional manufacturer of watches with more than 16 years of experience.


2. How can we guarantee quality?
Always provide a pre-production sample before mass production
Always conduct a final inspection before shipment


3. What can you buy from us?
Quartz Watches
Mechanical Watches
Watch Parts
Pocket Watches
Watch Cases and Boxes


4. Why should you buy from us instead of other suppliers?
Over 16 years of expertise in the watch industry
Supplier for 80% of European brands, with 99.5% customer satisfaction
Five strict product inspections
Products obtained national patents
Main products: Quartz wristwatches, pocket watches, etc.


5. What services can we provide?
Accepted Delivery Terms: FOB, EXW
Accepted Payment Currencies: USD, EUR, HKD, CNY
Accepted Payment Methods: T/T, L/C, PayPal
Languages Spoken: English, Chinese


6. Can we put our own logo on the watch?
Yes, we can engrave your logo on the dial, strap, buckle, and back case.


7. What is the minimum order quantity (MOQ) for custom logo watches?
Our stainless steel watch models require a minimum order of 50-100 pieces per design for customization.


8. Can I get real-time communication about OEM watch orders?
Yes, you can reach us via:
WhatsApp: +86 15918401733
Instagram: besseronwatches


9. Can I mix the straps if I order 50-100 pieces?
Yes, we offer a variety of strap choices, including:
Brown and Black Genuine Leather
Gold, Rose Gold, and Silver Mesh
Black Metal Bands


10. What movements are available for the watches?
We offer high-quality movements from:
Japan Seiko
Citizen Miyota
Swiss Ronda


11. What materials are used for the watch case?
We have our own factory with custom mold options. We can customize watch shells according to your needs.


12. What about the colors of the case and mesh band?
The case, buckle, crown, and mesh band use ion plating, one of the best plating methods in the market.
The plating lasts 1-2 years minimum, and can typically last up to 3 years.


13. Can I get a sample?
Yes, once you arrive at our office, we will share our in-stock sample catalog with you.


14. How much does it cost to customize a new watch design?
Minimum order quantity (MOQ) for custom designs is 300-500 pieces, depending on the design.
Please send us your design and specifications so we can provide a quotation.


15. What is the lead time?
35-55 days, depending on the design.


16. What is the shipping time?
We usually ship via DHL, with a shipping time of 5-7 days.


17. Do you offer watch packaging?
Yes, we provide customized watch boxes with a minimum order of 100 pieces. We can share pictures and videos upon request.


18. Do you offer automatic watches?
Yes, we have AP-style automatic watches available for a minimum order of 100 pieces with a custom logo.
For custom designs, we can produce 300-500 pieces per order.


19. What is your warranty?
1-year warranty on all watches.


20. What brand is this watch?
We are an OEM manufacturer, specializing in "made to order" watches, with a minimum order of 100-300 pieces, including branding with your custom logo.


21. Are you a direct manufacturing company?
Yes, we are a factory specializing in stainless steel watches, with over 16 years of experience in the industry.


For more inquiries, feel free to contact us!

Send Your inquiry Now

Submit your enquiry now to receive exclusive benefits! Get A: Three complimentary professional product design drawings! Get B: Local watch market trends and analysis report!
Name*
Email*
Phone/WhatsApp
Company
Message
Leave a message
Name*
Email*
Phone/WhatsApp
Company
Message
We use Cookie to improve your online experience. By continuing browsing this website, we assume you agree our use of Cookie.